• Technical Due Diligence
  • Acquisition
  • Agentic AI
  • Customer Experience

Technical Due Diligence unlocks strategic Agentic AI platform acquisition

In today’s rapidly evolving SaaS landscape, expanding AI capabilities is essential for maintaining a competitive edge. Netlight empowered a leading enterprise client to confidently acquire an agentic AI company to accelerate innovation and enhance workflow automation through a cloud-native, future-proof platform.

Laptop displaying artificial intelligence (AI) code and a digital brain graphic on the screen, with a blurred person holding documents and rows of servers in the background, suggesting a data center or AI development environment.

About the client

The client is a global enterprise seeking to expand and future-proof its AI-driven workflow automation and customer service capabilities. The company aimed to acquire a fast-growing SaaS platform provider with a globally distributed team and a record of innovation in predictive and generative Artificial Intelligence.



Challenge

The client aimed to expand its AI capabilities through the acquisition of a promising platform with advanced automation and intelligent workflow features. To proceed with confidence, the client required an independent, detailed evaluation of the platform’s technical architecture, scalability, and fit with future business needs.

Solution

Netlight conducted a comprehensive review of the platform’s technology, focusing on its maturity, modularity, cloud readiness, and support for integration into broader enterprise environments. The assessment included analysis of core AI features, the flexibility to support evolving use cases, and alignment with the client’s digital strategy. Netlight provided practical recommendations to support seamless adoption and maximise long-term value.

Impact

  • Delivered insights that enabled the client to move forward with a successful, well-informed acquisition.
  • Accelerated the integration of new AI capabilities into the client’s product portfolio.
  • Reduced uncertainties and positioned the client to drive innovation and operational efficiency.
  • Supported strategic growth by ensuring the acquired platform aligns with long-term business objectives.

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