In a highly competitive landscape, scalable technology and cost efficiency are critical to growth. Netlight performed a Technical Due Diligence and product assessment, then designed a modernisation and consolidation programme that unlocks substantial recurring savings.
Challenge
The client needed a clear, data-backed view of the platform's technical health, product competitiveness, and operating model across markets, along with a practical plan to modernise, consolidate, and reduce running costs without disrupting growth. They also required deeper insight into customer needs to prioritise the product roadmap.
Solution
Netlight conducted a Technical Due Diligence and product assessment, benchmarking UX and features against domestic and international competitors, running 20+ stakeholder interviews and a customer survey. Based on the findings, Netlight recommended €17M in one-time investments to modernise and consolidate the technical landscape, and defined a sequenced roadmap and governance model to capture savings and support ongoing innovation.
Impact
* Identified €17M in annual cost savings, partially enabled by the recommended one‑time investments. * Established a €17M modernisation and consolidation program to strengthen the technical foundation and support continued multi‑market growth. * Pinpointed priority product and UX gaps versus domestic and international competitors, informing a focused roadmap. * Brought customer insights into decision‑making through survey results, aligning features to client needs. * Delivered organisational and operating model recommendations to streamline execution across markets.
A classifieds business operating across several Asian markets with approximately €100M in annual revenue. The investor aimed to optimise the business to improve margins and fuel continued growth.
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